"Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else - it is not a question of strategy that gets us into trouble; it is a question of emotions.” - John Kotter, PhD, Harvard Business School
Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. It can be the most challenging aspect of business one must deal with, especially since it is widely held that emotions don't belong in business, an attitude that costs companies untold amounts of profit.
The knowledge and skills needed to navigate the complex, and often subtle, manifestations of emotions in one’s self and others has the potential to be your most valuable asset.
Joie Seldon’s Emotion Intelligence training markedly accelerates professional growth. It is an innovative approach which imparts a practical, nuts-and-bolts understanding of emotions—what they are, how they manifest in our bodies—and the vital information that can be gained from them.
Greater ability to impact outcome
Enhanced communication skills
Increased skill in dealing with difficult co-workers & bosses